Ride Assist Naperville
Providing safe, affordable and dependable transportation to medical appointments for Naperville area senior citizens

Review our Client Guidelines and Boundary Map under the RIDER section.
1. Complete an Application
Click the APPLY TODAY button to the left or call for an application to be mailed.
2. Schedule your first ride.
After your application is approved, contact RAN at least seven days before your appointment to schedule your ride.
3. Enjoy safe, affordable, and dependable transportation.
Stay connected to your community and have access to your routine medical appointments.
All rides are provided by dedicated volunteer drivers who are background-checked, carefully screened, and trained.
Volunteering with RAN is both flexible and rewarding — you choose the days and times that fit your schedule.
Ride Assist Naperville (RAN) is a 501(c)(3) not-for-profit organization founded in 2016. We provide safe, affordable, and dependable transportation for Naperville seniors to their medical appointments. One of the primary challenges facing our senior citizens today is a lack of transportation to their medical appointments. RAN aims to bridge the gap, ensuring seniors can live independently, maintain connections with our volunteer drivers, and continue to attend their medical appointments.
How does the service work? RAN offers rides to Naperville seniors aged 60 and older who can get in and out of a vehicle with minimal assistance. Volunteer drivers provide transportation to their medical appointments, accompany them during their visit, and ensure they return home safely. All volunteers are insured and use their vehicles, ensuring a safe and supportive experience for the rider and the driver. RAN does not provide wheelchair-accessible transport vehicles.
Before requesting a ride, seniors must complete an application for approval. Once approved by a RAN staff member, the senior can schedule up to two rides per week. Rides are available by appointment only, seven days a week, from 7:00 a.m. to 5:00 p.m., and at least seven days in advance of each appointment.
How much does a ride cost? We suggest a donation of $15 for each round-trip ride or $7.50 for a one-way ride; however, these contributions are entirely optional. No payments are made directly to drivers, and tipping is not allowed. Instead, a pledge is mailed to riders the following month, showing the rides they have taken.
What type of rides are covered? Any type of medical, dental, vision, and hearing appointments, including regular check-ups, pacemaker checks, blood and lab work, dialysis, x-rays, scans, wound care, physical therapy, chemotherapy, etc. We do not offer rides for colonoscopies, cataract surgery, or procedures/surgery where anesthesia is administered, or appointment times are not provided until the day before the appointment.


RAN has earned the Candid Platinum Seal of Transparency from GuideStar, demonstrating our commitment to operating with integrity and transparency.
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