Ride Assist Naperville
Providing safe, affordable, and dependable transportation to medical appointments for Naperville senior citizens.

Ride Assist Naperville (RAN) is a 501(c)(3) not-for-profit organization founded in 2016. We provide safe, affordable, and dependable transportation for Naperville seniors to their medical appointments. One of the primary challenges facing our senior citizens today is a lack of transportation to their medical appointments. RAN aims to bridge the gap, ensuring seniors can live independently, maintain connections with our volunteer drivers, and continue to attend their medical appointments.
How does the service work? RAN offers rides to Naperville seniors aged 60 and older who can get in and out of a vehicle with minimal assistance. Volunteer drivers provide transportation to their medical appointments, accompany them during their visit, and ensure they return home safely. All volunteers are insured and use their vehicles, ensuring a safe and supportive experience for the rider and the driver.
Before requesting a ride, seniors must complete an application for approval. Once approved by a RAN staff member, the senior can schedule up to two round-trip medical appointment rides per week. All rides are scheduled by appointment only, with a required minimum notice of seven days. We offer rides seven days a week.
How much does a ride cost? We suggest a donation of $15 for each round-trip ride or $7.50 for a one-way ride; however, these contributions are entirely optional. No payments are made directly to drivers, and tipping is not allowed. Instead, a pledge is mailed to riders the following month, showing rides taken.
What type of rides are covered? Any type of medical, dental, vision, and hearing appointments, including regular check-ups, pacemaker checks, blood and lab work, dialysis, x-rays, scans, wound care, physical therapy, chemotherapy, etc. We do not offer rides for colonoscopies, cataract surgery, or procedures/surgery where anesthesia is administered.
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